Phone free! 0800 612 5624

Technical Support

Technical Support

Details of who to contact telephone support is available from 9.00 am to 5.00/5.30 pm Mondays to Fridays on the numbers below.

Please have the model number and serial number of your machine ready as it will help us to deal with your issue more efficiently.

Kyocera

Kyocera Support Line : 0845 456 0456

Web Site : http://www.kyocerasupport.co.uk/

Warranty Registration http://www.kyocerasupport.co.uk/index/warranty.html

Konica Minolta

Konica Minolta Support Line: 0870 6000359

Knowledge Base : http://crm01.konicaminoltaeurope.com/openmind/technic/engineer/qmspubkb.nsf/start

Web Site : http://www.konicaminolta.co.uk/business-solutions/support.html

Warranty Registration http://www.konicaminolta.co.uk/business-solutions/products/laser-printers/promotions/3-year-warranty.html

Develop

Develop Support Line 0844 980 0377

Develop Web Site : http://www.develop.de/en/home.htm

Oki

Oki Support Line : 01753 819800

Email : osuk_techsupport@okieurope.co.uk

Web Site : http://www.oki.co.uk/support/index.aspx

Warranty Registration : http://www.oki.co.uk/warranty

Ricoh

Ricoh onsite warranty service: 0870 753 3000

Ricoh Support Line : 0845 744 5565

Web Site : http://www.ricoh.co.uk/support/index.aspx

Knowledge Base : http://www.ricoh-support.com/enduser/support/supporturl.asp?url=http://eu-ricoh-en.custhelp.com/app/home

Warranty Registration : http://www.ricoh.co.uk/support/support-services/index.aspx

Samsung

Samsung Support Line : 0330 7267864

Web Site : http://www.samsung.com/uk/support/main/supportMain.do

Warranty Registration : http://www.samsung.com/uk/support/main/supportMain.do

Please note a selection of Samsung printer products carry a 5 year warranty promotion please follow link

Sharp

Sharp Support Line : 08705 274277

Sharp Web Site : http://www.sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/support.htm

Warranty Registratio : http://www.sharpdirect.co.uk/support/customer-warranty/page/customerwarranty/&bklist=page,2,support

Toshiba

Toshiba Support Line : 01932 580100

Toshiba Email : info@toshibatec.co.uk

Web Site : http://imaging.toshiba.co.uk/

Ideal

IDEAL is supported in the UK by Duplo International Limited.

Duplo Support Line : 01932 263 966

Duplo Email : ukcustomersupport@duplointernational.com.

Web Site : http://www.duplouk.com/services.php?section=65&content=world_class_service_support

IDEAL shredders (security levels 1-4) are covered by a 3 year parts and labour warranty and will be operated on a return-to-base system with a 30-year warranty on the shredder cutting shafts. Three-phase and shredders in security levels 5 and 6 are covered by a 2-year parts & labour warranty (machine & cutters).

All other Ideal and Duplo products are guaranteed for one year.

Warranties

All printers and accessories are warranted by the manufacturer for 12 months unless stated otherwise. To register the warranty for your product, please complete and return by post, the documentation enclosed within the box or register online within 30 days of purchase. Warranty begins on the date of purchase by the Customer. The Customer is responsible for maintaining proof of the date of purchase, and providing this on request the product code and serial number will be required.

If a product develops a fault within the warranty period you should contact the manufacturer who will arrange for repair or replacement of the product.